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Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour

star-51 Review
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San Rafael, United States
Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour

From $941.00

Price varies by group size

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults
Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon8 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 2 more

Overview

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Fully private guided tours in luxury vehicles , parking, all taxes and pickup/drop off included
Complimentary pick up anywhere in downtown San Francisco, Fisherman’s Wharf, Presidio
Air-conditioned vehicle
All Fees and Taxes
Bottled water
Driver's gratuity (15%) wine tasting fees,all mealls, any optional features/activities fees
Cancellation & Refund Policy

Departure Point

Traveler pickup is offered
Experience the most thrilling Hot Air balloon rides in Napa Valley Wine Country and Taste Napa Valley premium wines from the finest terroirs in prestigious chateau wineries. This must-do attraction is a once-in-a-lifetime experience. This is an 8-hour guided tour (door to door when leaving from San Francisco or 6 hours when leaving from Napa or Sonoma Valley).

Cancellation & Refund Policy
Cancellation due to unforeseen weather conditions: Your hot-air balloon ride will be scheduled before sunrise depending on weather conditions. Your safety is our #1 priority. Some rides may launch out of other sites: Lake County, Yolo County, Pope Valley, or other surrounding counties when Napa weather conditions don’t allow us to fly from there.
Non-refundable for No-Show: Our office staff will notify you by 5:00 pm the day prior to your hot-air balloon tour/ ride and give you an update on the weather forecasted and pickup time (generally, we pick you between 4 and 5 am at your hotel in San Francisco ). If we are unable to reach you before 5 pm the day prior to your balloon ride because you don’t respond to your email or cell phone or because you decided not to return our calls, your driver will still show up at 4 am as scheduled , if you don’t wake up , this will be considered as a no-show; therefore, you tour is cancelled and will totally non-refundable as per your refund and cancellation policy.
Refundable Portion of the balloon ride: If you decide to cancel with our office staff the day prior to your balloon ride before 5 pm , your tour guide will pick you up at 9 am instead of 4 am and proceed with the wine tour as scheduled because the wine tour portion of this travel package is not refundable. If, however, you wish to proceed and take your chances, your tour guide will pick you up as scheduled at 4 am. Please keep in mind that we have reserved this day just for you. Only the hot-air balloon ride portion of the package is refundable, and you will receive a $190 refund per person, which will be credited back to you within 7 business days. However, no changes or modifications are accepted after 5 pm the day prior to your trip. We close our office at 6 pm and the your driver goes to be as early as 7 pm to be able to wake up at 2 am and come over to the office to pick up the required vehicle and meet you at 4 am at your hotel.
We are extremely transparent about these unforeseen weather conditions ,cancellation policy and terms. Please read these terms carefully so we avoid any misunderstanding or blame. Our drivers are humans and go to bed incredibly early to be able to show up at your hotel at 4 am. Please do not make any changes after 5 pm the day before your departure/tour.
Thank you for your



Ports

  • Cruise Terminal, San Francisco, CA 94133, USA


  • Confirmation will be received within 48 hours of booking, subject to availability
  • Infant seats available
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Not recommended for pregnant travelers
  • Near public transportation
  • Stroller accessible
  • Not wheelchair accessible
  • Complimentary pick up and drop off anywhere in downtown San Francisco, Fisherman’s Wharf, Presidio, Mission District, Nob Hill, Japan town, Chinatown, Sausalito. Other location maybe added as well
  • Most travelers can participate
  • Kids must be 7 years old or older.
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY Golden Horizon Tours
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour.
Q:
What is the policy on sanitization during Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour.
Q:
What is the social distancing policy during Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour.
Q:
What measures are being taken to ensure staff health & safety during Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour.

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Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour
Thrilling Napa Balloon Ride: No change after 5pm the day prior to balloon tour

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8 hours

Free Cancellation

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$941.00

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