Niagara Falls in One Day from New York City

The visit itself is very short, almost four hours in total but it was amazing. Unfortunately the day I went was rainy in the morning, so I guess it took us longer to get there. Be ready to stay 14-16 hours on the bus! The guide was super nice, even brought movies for us to watch during the return trip.

the travel was too long for the 90 min journey to Niagara. the tour operator spoke more Spanish and was not fluent in English

The trip went well, they drive us to Niagara and back safely..(it is 19 hour trip, but we were prepared for it) However there were some significant issues: 1. The trip supposed to be English and spanish.. However it was 90% Spanish.. 2. The guide lady was awful in organization she was not aware of exact addresses of the stops, this caused some delays and she blamed driver lady for this. 3. It seems that this guide did this trip for 1st or second time. 4. She sent us in the tunnel under Niagara.. But she was not aware how much time it will take. This caused group to be in a hurry in the collomimation moment whem we vist the place ... We had 5 mins for picture there literally.. 6. There was some lunch scheduled on some place full with junk food(we were in a hurry on the terrasse not be abeto make pictures, just because we had to go there). Because of some commissions???? 7. There are some additional places, like flower clock, power station and the lift which were secondary (we moved with bus arond these and saw them for 1 minute). There was no sense of doing this. In that situation we had to be asked, what we want to skip, instead of look these for 30secs. 8. Guide and the driver were not aware where the parking is allowed for busses and where not. This caused additional delay. 9. There were two groups transportation only and full trip. Part of this crazy flying around the niagara was because of this. 10. This is a 19-20 hours trip. Everybody knows this.. I'm not seeing reason why they didn't extended it with a hour. According to the guide if we had this 1h everything would be different. I don't know how this can be improved. . This is company decision.. Some options are: plan buffer time window, hire local guide, like we have in Washington DC.. or change the guide with certified one.. But something have to be done. I was in 20-30 organized tours in my life around the world it is even worse than China !! The most unorganized tour in my life... Even some percent refund should be done.

The attraction itself was so fabulous, better than my expectation. We went when the most ride was not operating due to the ice still around. We were pleased we didn't go at peak season as the crowds would make it less appealing. The bus ride was long, as expected, stops were enough, people were great, crossing the border and back through customs was an ordeal and not very friendly. Lot of confusion with who is staying on USA side and who is not, majority is Spanish speaking but a lot of languages were covered. Well worth the trip.

Bus couldn’t drive at normal speed due to breakdown. Got back after 1.30am with rushes tour of the falls & lunch. Tour guide at falls was great. Bus drivers terrible at communicating anything! I’d like my $s back to go with another company!

The falls are beautiful and once you are there and have time to walk around the drive is totally worth it. I do want to point out when booking the tour the description mentioned that this was a Bilingual tour it fails to mention that the primary language is Spanish. Once we got to Niagara Falls the tour guide was great and did accommodate both languages. The drive is extremely long 8 hours each way and the movie that was played on a way back was in Spanish. Please update the details of the tour to make it clear that the tour will primary be conducted in Spanish so folks are fully aware before booking.

This tour was disgraceful. The Falls are well worth going to see, they are magnificent BUT Amigo Tours OMG an absolute joke. They immediately ask does anyone speak any language other than Spanish Yes English - OK but they continue to speak the whole entire time in spanish Dont know why they bothered asking!! Seats were uncomfortable and no movies on board We arrived at Niagara Falls and stopped in the town. The tour guide told everyone to get off the coach and go find somewhere to eat. then said he and about a dozen passengers were going to a pre planned buffet, of which the rest of us knew nothing about. I asked him to check if ours names were on the list because we went sure what we paid for He didn't even look and said no they are not, when i said you didn't even check our names he said i know because the only names on the list are spanish sounding names. Then i told them we didn't know anything about the buffet but could we go too he said ok get back on the bus. Some of the other passengers didn't know what was going on and were left just standing on the footpath. So unorganised!!. Buffet was fabulous though so much food and so reasonable recommend eating there. The Maid In The Mist boat ride is a MUST. It was amazing, stunning and well worth doing. The rest of the afternoon was so rushed that we walked from the boat tour to Goat Island in less than 30 mins. The guide told us the history as we walked mostly in spanish unless we asked him sorry what was that? If you stopped to take pictures they kept going and missed most of what he said. Everyone was in the souvenir shop so we went to the bathroom and came out and everyone was gone so we had to run to keep up. We left to return to New York so late because they kept doing head counts 3-4 times then realised 2 passengers were actually no shows in the morning. The driver flew on the motorway the whole way home No stopping we actually feared for our lives as he was driving erratically and too fast. He drove the whole way straight to New York and we arrived back around 11.30pm . . Absolutely disgraceful!! It was so rushed it wasn't funny. The Falls are amazing and I'm glad I got to see them but unless you speak Spanish i wouldn't recommend going with Amigo Tours

Everything went wrong on this trip. I booked and opted the boattrip for my 50th birthday but received an e-mail in wich I was asked by AmigoTours if we were able to reschedule to the 20th instead. I answered the mail several times but didn't get any confirmation. The hotel receptionist called the office and got an answering machine.... We were supposed to get on the bus at 4am but it was late and the driver waited for something or someone until just before 5 am. 15 minutes after we finally drove of we heard an alarm suggesting the doors didn't close properly. It took 20 minutes to silence it. We arrived in Niagara Falls 12.30pm, it's there where our guide Nancy from over the falls tours got on the bus. Instead of taking us to the falls, she took us to the casino to have lunch for an hour. 2pm we made it to the falls and our voucher turned out to be WORTHLESS, because AmigoTours apparently hadn't paid the park our money for entering the park and the boat. AmigoTours is NOT known to them.... So we had to buy 2 new tickets at the entrance, the manager was called to assist, he spoke to AmigoTours on my phone and meanwhile our tourguide Nancy was nowhere to be found, she claims to have counted her group....but it turns out she was already on the boat with all the other people on the tour without us 2 because we were still at the entrance trying to get our ticket. The Falls were great, the boattrip was awesome but AmigoTours and Nancy from over the falls tours were worthless and useless.

I'm actually not even sure if some of the reviews for this trip are real. It was disgraceful. The pick-up time was 4am but we didn't get on the road until at least 30mins later. By the time we got to the falls it was lunch time. Half the tour who were Spanish speaking had a buffet lunch and the rest of us were told to get lunch and meet back NO LATER than a certain time. Then the guide and the buffet group were 15 to 20mins later. We then walked to the falls but weren't allowed to look at them or take photos as we could do that in our free time 5mins or so it turned out to be later. Then we went on the Maid of the Mist - this was amazing and is 90 of the two stars I have given. I absolutely recommend it. Our guide then took us on a short walk with a bit of information and history. He had to repeat everything as it was a double language tour, which meant it took 60mins to hear 30mins of info. We then had about 5mins to use the bathroom, buy souvenirs, and take photos. This was not nearly enough time. If the lunch group wasn't so late we would have had ample time. We travelled from Australia and will likely never get to experience this again - it was very upsetting that we didn't get the few minutes needed to take a couple of photos and enjoy the falls. We then got back on the bus around 4pm and drove...and drove...and drove. We stopped around 11pm for a bathroom break - no one told us we wouldn't be stopping for dinner, or even a bottle of water. We finally got back to the city after midnight. There were so many ways this tour could have been improved. Communication is the main one. If wrist bands or stickers were given for the various optional parts lunch and boat ride we wouldn't have to have our names ticked off three times. If snacks were provided we wouldn't have had to skip dinner. The bus could have played movies on the 7hr drive - even documentaries about the falls, so the guide didn't have to regurgitate Wikipedia. The two stars are for the falls alone, which I'm glad to have seen. The tour itself deserves negative stars. I've never been so disgusted or disappointed to have spent money on a tour before.

Wonderful experience. I have visited NY many times, and never thought about experiencing Niagara Falls in one day. When some friends recommended us this tour, we decided to go for it, and we are pleased we did it. The round trip it's very comfortable, and the time spent in Niagara was great. We really recommend the boat experience in summer time. 100 recommended.