Edge Observation Deck - General Admission

Night was a wash out ..beautiful rainy night …..next time hopefully it is great weather…that’s was my experience on 9/23/2021

Very unfriendly staff on 4 th floor. They charged me extra and didn't gave me money back. Horrible was there.

I was traveling in New York for my anniversary, everything was totally planned and when I showed up at THE EDGE they notified me that it was "CLOSED FOR A LAST MINUTE PRIVATE PARTY" ... I never received a notification to change the reservation, then they told me that my tickets were not refundable! they did not offer me solutions. the service leaves much to be desired and I DO NOT RECOMMEND THEM !!!! estaba de viaje en New York por mi aniversario, todo estaba totalmente planificado y cuando me presento en THE EDGE me notifican que estaba "CERRADO POR UNA FIESTA PRIVADA DE ULTIMO MINUTO" ... nunca recibí notificación para poder cambiar la reservacion, luego me dijeron que mis tickets no eran reembolsables! no me ofrecieron soluciones. el servicio deja mucho que desear y NO LOS RECOMIENDO !!!!

The view was great! Definitely recommend for a visit, especially for those who is visiting NYC. I put 4 star only because I had problem at the entrance my bar code did not work. We called Viator with a person from front desk but no one was answering. Basically it was impossible to contact the Viator. Though I booked I paid and the guy at the front desk after many times calling and trying to scat my ticket finally agreed to let me in. It was unexpectedly for me, luckily I entered and enjoyed The edge experience

They are note serious they refuse us access because we don't have proof of vaccine but there is nothing in their website when we booked saying that

Views were amazing. Went at 9am so it wasn’t too crowded. We couldn’t get over the champagne tho. Definitely a damper. 45$ for two tiny tiny glasses???!!!! That were filled less then halfway. Bizarre.

The most memorable parts when we were on the Edge taking picture so scared but exciting. Too much fun with my friends.

The attraction was great, but booking through Viator was a problem. The tickets we were sent could not be used, and we had to call Viator with the tour operator to get it resolved. A very frustrating experience.e

What a breathtaking experience with views of this amazing city that were mind blowing. I am a New Yorker and I recommend this tour to anyone who loves and appreciates the best city in the world! The bar on site is a great touch! Made for a very fun day!

We have problems with scan tickets at the entrance. Take a lot time to call you guys and try to fix the problem